Contact us
We’d love to hear from you! Whether you have questions about our premium waffle makers, need help with your order, or just want to share your waffle creations, our team is here to support you.
support@frostwaffle.com
Office
Frost Waffle
Baywood Drive,
Orlando, FL 32801
United States
Frequently Asked Questions
Got questions? We’ve answered the most common ones to help you shop with confidence.
How can I reach Frost Waffle customer support?
You can contact us through the form on this page, email us at support@frostwaffle.com.
What are your customer service hours?
Our team is available Monday to Friday, 9:00 AM – 6:00 PM EST. We aim to respond to all inquiries within 24 hours.
Do you offer international shipping?
Currently, we ship across the United States. For international orders, please reach out to our team for details.
How do I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to track your package in real-time.
Can I return or exchange a product?
Yes, we offer a 30-day return policy on all unused products in original packaging. For returns or exchanges, contact our support team.
How can I get updates on new products or promotions?
Subscribe to our newsletter at the bottom of the page to stay updated on new waffle makers, special offers, and promotions.
Still have a questions?
Can’t find what you’re looking for? Our support team is here to help—reach out anytime.