Privacy Policy

Effective Date: 02/04/2025

At Frost Waffle, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or purchase our products.

 

1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Purchase history, transaction details, and delivery preferences.

  • Technical Information: IP address, browser type, device information, and cookies for website functionality and analytics.

  • Communication Data: Emails, messages, or inquiries you send to us.

 

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders.

  • To improve our products, services, and website experience.

  • To provide customer support and respond to inquiries.

  • To send you updates, promotions, or offers (only if you have opted in).

  • To maintain security and prevent fraud.

 

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT support services who help us operate smoothly.

  • Legal Authorities: If required by law or to protect our legal rights, safety, or property.

 

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Remember your preferences.

  • Analyze website performance and traffic.
    You can manage cookies in your browser settings, but some features may not work properly if you disable them.

 

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of your data.

  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us.

 

7. Children’s Privacy

Our website and services are not directed to children under 13 (or the applicable age in your region). We do not knowingly collect personal information from children.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.

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